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Terms & Conditions

1. Our Coaching Services

Beyond Strong provides online strength, mobility and mindset coaching for women. Our programs are designed to help you build real strength, move without limits and feel unstoppable in your everyday life. The services we offer are:

  • 1:1 Coaching — fully personalised programming, direct weekly support, nutrition guidance and recovery strategies tailored to your goals.
  • 8-Week Momentum Program — a structured strength and habit-building program designed to create lasting momentum in eight weeks.
  • Follow-Along Programs — self-guided training sessions you can follow at your own pace, in your own space.

2. Booking & Confirmation

All coaching spots and program places are limited and allocated on a first-come, first-served basis. Your booking is only confirmed once payment has been received in full and acknowledged by Beyond Strong in writing.

  • For 1:1 coaching, an initial consultation may be required before a place is offered.
  • Program access details and onboarding information will be sent to the email address you provide at checkout.
  • It is your responsibility to ensure your contact details are correct and current.

3. Payment Terms

  • The full invoice amount must be received by Beyond Strong before coaching or program access begins.
  • Any bank or transaction charges are the responsibility of the client.
  • Beyond Strong currently accepts payment via Stripe or bank transfer.
  • Where a payment plan is offered, all instalments must be completed on the agreed schedule to retain access to your program.

4. Cancellations & Changes

4.1 Cancellation by You

If you need to cancel or pause your coaching, please notify Beyond Strong in writing as soon as possible. Because places and resources are allocated to you in advance, the following applies:

  • Cancellations requested before your program or coaching start date may be eligible for a partial refund at Beyond Strong's discretion, less any non-refundable administration fee.
  • Once a program has commenced, or 1:1 coaching has begun, fees are non-refundable for the period already underway.
  • If you need to pause 1:1 coaching due to illness, injury or personal circumstances, contact us and we will do our best to accommodate a temporary hold where reasonable.

4.2 Cancellation or Changes by Beyond Strong

Beyond Strong reserves the right to modify program content, schedules or delivery methods to maintain quality and safety. If Beyond Strong must cancel a program or coaching arrangement entirely, you may choose a pro-rata refund for any unused portion or transfer to an equivalent upcoming offering. No further liability arises beyond this.

5. Your Responsibilities

Coaching is a partnership. To get the most from your work with Beyond Strong, you are expected to engage honestly and consistently with the process.

  • Provide accurate and complete information about your health, injuries, training history and goals.
  • Follow programming and guidance as delivered, and communicate any issues, pain or concerns promptly.
  • Understand that results depend on your own effort, consistency and adherence — Beyond Strong provides the system, but you do the work.

6. Health, Medical & Safety

Beyond Strong's coaching is not a substitute for professional medical advice. You should consult a qualified medical practitioner before starting any new exercise or nutrition program, particularly if you have any existing health condition, are pregnant or post-natal, or are returning to training after injury or illness.

  • You participate in all training and activities at your own risk.
  • Always train within your capacity and follow any modifications or regressions provided to you.
  • Stop immediately and seek medical attention if you experience pain, dizziness or discomfort during any activity.

7. Program Access & Delivery

Coaching and program content is delivered online via email, app or a secure member area. You are responsible for maintaining a reliable internet connection and a suitable device to access your materials.

  • Access to follow-along and momentum program content is granted for the duration of your program and may expire after the program ends, unless stated otherwise.
  • Sharing, distributing or reselling your access or program materials to others is strictly prohibited.
  • If you experience any access issues, contact us and we will assist you promptly.

8. Intellectual Property

All programming, written content, videos, images and materials created by Beyond Strong remain the intellectual property of Beyond Strong. Your enrolment grants you a personal, non-transferable licence to use the materials for your own training only.

  • You may not copy, reproduce, redistribute or commercially exploit any Beyond Strong content.
  • Client results, progress and testimonials may be shared with your permission only.

9. Limitation of Liability

Beyond Strong takes every reasonable care to deliver safe, effective and high-quality coaching. However, strength training and physical activity carry inherent risks. Beyond Strong, its members, employees and representatives accept no liability for any injury, illness, loss or damage arising from your participation in any program or coaching, except where caused by our negligence.

10. Privacy & Your Data

Beyond Strong collects and uses your personal information solely to deliver your coaching and improve our services. We will not sell your data. You may request access to or deletion of your personal information at any time. See our Privacy Policy for full details.

11. Photo / Video Release

With your consent, Beyond Strong may use photos, videos or testimonials in which you feature for marketing and promotional purposes. You may withdraw this consent in writing at any time, though it will not affect use that has already occurred.

12. Governing Law

These terms are governed by and construed in accordance with the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts.

13. Contact & Complaints

We want you to love your experience with Beyond Strong. If you have any concern or complaint, please raise it with us first so we can put it right. All complaints should be sent in writing within 28 days to elizabethcc.wright@gmail.com.

14. Changes to These Terms

Beyond Strong may update these terms from time to time. The current version will always be posted on our website, and the date of the latest revision will be noted. Continued use of our services after any change constitutes acceptance of the updated terms.